You may have misunderstood. I want to use American Express reward points and buy miles from Alitalia which would give me a total of which is needed for a rt business class award ticket. I am not talking about transferring all Am Exp reward points into my Millemiglia account. I have done that before. And as you know, the process is not reversible. I called Alitalia 4 times and 2 people said yes and 2 people said no. I am trying this but whereas ExpertFlyer is showing sufficient PE availability for the flights in question, when I go to the Alitalia website to book the awards it only shows me Classica Flex availability.
Now I wonder what happens on codeshare flights…?
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Does anyone know? I could not find anything on their homepage. Anyone know what is the best way to reactivate a millemiglia card after a couple of years I did not use it. I gave a try but their web-page is going crazy. I live in Italy so it is stupid not to belong to mille miglia but it has to be the most frustrating experience ever. Alitalia have no clue about customer service — their web site and award ticket system are terrible. They way they test their web sites is by going live and then waiting for the complaints.
The use of expertflyer to search for award availability is also frustrating as AZ will tell you the two systems are not aligned — what expertflyer reports and what AZ owns up to are very different. If I did not live in Italy I would steer clear of them. Just to answer some of the questions above. As far as how Alitalia credit miles and bonuses it is based on who the ticket stock belongs to. Have a look at my post in myflyertalk on the subject.
I found by coincidence a significant error on my statement — which then made me review it and I then found a bunch of others. As you get ticket class bonuses which vary from airline to airline it is not so easy to ascertain if you have been credited the right number of miles. Now awaiting to see if the same happens on the others. For the guy who wants to reactivate a dead AZ number — why?
For the person checking expertflyer for award availability — my experience over the last 4 weeks is do not bother — Alitalia deny deny deny that expertflyer has any idea of their availability. ONLY things that works is to continually call and hang up…. How can I get Jet Airways Miles for the flight? It does not seem to be easy to contact you over email. Can you please give me your email address? Hi, does alitalia have the same available flights on etihad that American does?
I thought if lowest miles rate is available, it can be booked with partners. Alitalia is the best deal around. My wife and I fly nonstop LA — Rome every year, business class, for miles. The lowest anywhere and the schedule is the best leaving LA at pm and arriving Rome around noon the next day.
America to Europe round trip. Every other airline want at least thousand miles. I see, but that limited u to Alitalia only, if u want to fly partner airline, must book round trip, the good thing is u can change dates free. Have a question: the current Alitalia award table shows business class from USA Continental to Italy at 80K round trip on standard and k on flex. What gives? Why doesnt it match the award chart?
And that IS the standard, the flex is hundres of thousands of miles more…. Hi, I found your info useful, however need your help with the followings and want others to be aware: I have had a bad experience with their site so far. I looked up a flight in business class for my parents which is using Etihad Air Lines for , miles each person.
I checked it for a week and every time it was there. I have used a lot of airlines with miles and never had a bad experience like this, so I transfer miles from American Express but when I try to book it online with them at the end, after all the info is given and…. I tried it 10 times with different dates and different cards with no luck. Finally I spent the last 3 days calling them up call center and finally they say the website in not correct and this flight does not exist in business class!!!
Now that all the miles are transferred, they tell me that!!! And it still shows this flight available on business class on the site If I try it now!! I need to know how to get my miles back to Amex as I found their site useless if you can not trust what you see on the site and you will find later that you are misled and can not book what you were expecting.
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Jay as I have said on a few post here Alitalia really have no clue about customer service and transparency. You would be best served working with a partner airline like Etihad. The call center have no clue — I would like to believe they are just useless and not deceitful. If you phone them ten times you will get ten different answers. The only thing I have found that works is just to phone over and over again until you find someone who can help.
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Tiffany, Are they any other airlines besides Alitalia that dont require award availability to do upgrades? Your email address will not be published.
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Why you might want to redeem Alitalia MilleMiglia miles No really. So there are a lot of quirks to the MilleMiglia program. You can have three segments on a one-way, or six on a round-trip. Stopovers are not allowed Open-jaws are allowed, within the same region. Redeeming Alitalia MilleMiglia miles for travel on SkyTeam partner airlines Alitalia MilleMiglia has a separate chart for SkyTeam partner airlines , and there are some very tempting redemption options: North America and North Asia for just 90, miles roundtrip North America and Southeast Asia for just 95, miles roundtrip North America and India for just , miles roundtrip North America and Southern South America for just 75, miles roundtrip North America and Tahiti for just 90, miles roundtrip In nearly all cases, these are lower than what Delta or Air France would charge.
How to find Alitalia award availability The easiest way to search Alitalia award availability is via ExpertFlyer. Using Alitalia. Alitalia MilleMiglia award holds and ticketing As I mentioned above, the trick to booking Alitalia awards is to have some miles in your account.
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Despite that, the best strategy here is: have a small handful of miles in your account place your award tickets on hold transfer in the needed miles call back to ticket The US phone number for Alitalia is As with everything, there are a couple of exceptions where it can make sense to use miles to upgrade: When someone else ie an employer is purchasing the base ticket.
Many corporate contracts book into higher fare buckets anyway, so it can make sense to use your own miles to upgrade the ticket to business class. When programs have high fuel surcharges it can be a better value to purchase a ticket especially on carriers that have premium economy and then upgrade. Has anyone redeemed Alitalia miles? What was your experience? Many thanks to Mac, our amazing SkyTeam guru for teasing out many of the rules here Facebook. More from One Mile at a Time. Comments Tiffany, this is brilliant!
This was really well done, Tiffany, and very informative. Thank you! Nice post Tiffany. What are the economy fare buckets that Alitalia will let you upgrade from? Thanks Tiffany. You would also earn miles with this method correct? Have just spent a few days trying to get Alitalia to book a trip for me.
Very frustrating! ExpertFlyer is pretty accurate in this case as well. Tiffany Thank you for the great post! Very helpful!
How (And Why) To Use Alitalia Miles
Yet it seems the best reason to fly Alitalia is quite simply their food: Where most airlines are infamous for their packages of peanuts and pretzels and their boxed snacks that people only buy and eat as a way to pass the time, Alitalia received the award for "Best Airline Cuisine" five years in a row Once a traveler starts hankering for a tasty airline meal, they can also use the Alitalia site to book tours, learn about activities offered at their destination, make hotel and car reservations and find special holiday packages.
Bon voyage and bon appetit. They have designed and implemented their own program to help those afraid of flying overcome their fears. If you are under 26 years old, enjoy the young fares and fly to Italy and Europe. Get one free hold baggage item and other incredible advantages! All Alitalia coupons verified by: Kristin.
When you visit the Alitalia website, you will be able to search for great deals on flights to destinations all over the world. You will also be able to use the website to book your trip, check in, find a rental car and book a hotel stay. Begin searching for available flights on the Alitalia homepage by providing the information requested. You will be prompted to select your destination, airport, travel dates and number of individuals traveling with you.
You can also select the flight class you prefer. Once you have completed each field, click on "Search. Once you are directed to the "Book and Purchase Your Flight" page, review your flight details and click on "Search. On this page, you will be able to choose from a variety of flight classes and connection options. Select the outbound and inbound flights to fit your budget and needs, and click on the "Continue" button.
You will be directed to the "Ticket Details" page. Got to promotionalcodes. Click on "Recalculate" to apply your discount. Click on the "Continue" button. Review your order, and make any additional selections, such as baggage options. Click on "Continue" to pay for your flight. My mum had never been to Italy so I decided to surprise her with a holiday to Florence for Mothering Sunday this year.
After researching several airlines I went with Alitalia due to the special offers they had going. I went through the calendar on the website and compared all of the costs for various dates until I was able to find flights that fell in my budget.