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Went first class from Birmingham to London Euston. Very nice clean train plenty of room free water It was a most enjoyable trip with great views of the English countryside. The trains were on time and the seats were comfortable. We went in July and returned 8 days later Very nice clean train plenty of room free water just help yourself. Food ,tea and coffee brought to your seat. Great experience from booking tickets to getting on board and the train journey itself.

All the staff put effort in to be friendly and helpful, they seemed happy to see you enjoy your journey.

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Seats comfy and clean, only downside was drinks very expensive. Our trip from Chester to London was fairly uneventful, the staff were great onboard and very informative, perhaps too informative as it turns out!!! Our train, although it left Chester on time, got into Euston more than 30 minutes late, in fact 33 minutes There was a terrible disruption on the 9th on other lines, so I understand that they had difficulty on the 10th. But, all through my journey from Glasgow to London, there was a constant announcement of toilets not usable.

Towards the end, I think there Not value for money, standard at best for ridiculous prices, they pretty much steal your money at the best opportunity with unethical policy no good will happy to charge you twice even though they know you paid for your ticket , and have monopoly over trains I wanted to go from Liverpool Waterloo to Blackpool but the employee told me i have to go to Southport first.

So i did. Then they advised me to go to Blackburn and then to Preston. When i arrived in Preston the staff was completely stressed An hour into the Glasgow to Reading trip via Wolverhampton we were 30 mins late and never made it up. Overhead and luggage space inadequate.

Connections missed. People scrambling for seats as they crushed 2trains into 1 at Crewe after a cancellation. Shop only open Had a great return from Preston to Glasgow today.

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Train was clean, staff were very helpful, and despite the bad weather journey was relaxing both ways. In some ways perhaps my journey was a little biased as I was one in the engineers who introduced Excellent service down to London. Staff very attentive and offering any amounts of food, snacks and drink.

On return staff again were very friendly and had banter! Food does seem better in the morning than the afternoon menu but plenty of other options apples, bananas, Flights Holiday Rentals Restaurants Things to do. Basket 0. Tip: All of your saved places can be found here in My Trips.

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Virgin train late for more then an hour and passenger got angry

Virgin Trains. Transportation , Mass Transportation Systems.

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Review Highlights. Reviewed yesterday. All photos Full view. Traveller Overview. Local Weather. Powered by Weather Underground. We had a fantastic journey with great seats and great views of scenery on our travels we enjoyed it so much we have booked up with virgin tra Return journey was just as good first class service for standard class passengers highly recommended it made what I thought was going to be a difficult journey into a very good experience. Improve This Listing. Thank you. TripAdvisor has been notified.

This property is closed Report incorrect address Suggest edits. Does this place or activity allow service animals? Yes No Unsure. Thanks for helping! Share another experience before you go. Quick View. Private London Arrival Transfer - Airport to More Info.

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Shared Arrival Transfer London Airport to Private London Departure Transfer Reviews 1, Write a review. Filter reviews. Traveller rating. Excellent Very good Average It can then take up to 5 days for the money to actually appear in your account.

Well the good news is you can use your free ticket on the next available LNER train for that journey, but we can't guarantee you a seat. Service updates How to claim a refund for cancelled trains. Claim for Advance tickets bought on this site. Claim for tickets bought somewhere else. Train delayed by 30 mins or more?


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Refunds if you can't travel If you decide not to travel, you may be eligible for a refund. Can I get a refund for my Rewards ticket s? How long will it take for my refund to be processed? All refunds are returned to the same account that was used to buy the tickets. The train I booked my Rewards free ticket on has been cancelled.