In this case, the repair work was initiated without Jiffy Lubes consent because we needed 2 days of diagnostic work to figure out what the issue was. So I don't see that their warranty is relevant in this case as it was not initially obvious that they caused the problem. I will register a complaint with the recommended ConsumerAffairs. I honestly don't expect to receive a dime back but at least this might help someone else avoid the horrible lack of customer service and potential to damage my vehicle that I received at this location.
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In September of , I brought my wife's car to Jiffy Lube for an oil change. After bringing the car home, I noticed oil leaking from the oil pan. It turns out they stripped the plug for the pan when putting if back in. I took the car to another Jiffy Lube location where they used an over-sized plug to fix the problem. After this experience, I didn't want to take the car back to JL, so next time I took it to our local mechanic to have them change the oil and see if anything was wrong. They told me that the oil pan would eventually need to be replaced because you can only use an over-sized plug a few times before the pan is damaged beyond repair.
Jiffy Lube Reviews | Glassdoor
After attempting and failing to get in contact with the district manager as well as the owner, I found out that Jiffy Lube was denying my claim to the damage they caused to my car. Now we are searching our options because we don't want to allow Jiffy Lube to get away with this. They then tried to sell me a sludge cleaning which I declined.
In all the years I taken my car to Jiffy Lube, I only done a simple oil change.
They always try to do more work than what you really ask for. My boyfriend ends up taking the car in and here they told him he need the car transmission fluids, filter and etc. He accepted and what do you think happen my car started skipping and acting weird when he took the car back to let jiffy Lube know the car was not acting the way it was before the transmission oil change, they responded to give it time for the oil to run through. The car got worst. I then call Jiffy Lube and complain, they told me they never did anything but change the oil and filter.
Weeks later, my car started losing its gears and my transmission went out, car was not drivable. I complain to corporate and still waiting on a callback. Holidays came and left and we're in a new year and I'm confuse how this happen and this business is still going. I would like to specify only oil change. She presented the coupon to the service agent and instructed for an oil change only. She tried to reason with the man and explained that her sister works for Jiffy Lube. She said that the coupon is valid with all Jiffy Lube and expressed that she only wanted an oil change, not the additional services.
The sales representative explained that the additional charges were for other services and she has to pay. My wife being 38 month pregnant was so frustrated that she started experiencing severe cramps. She didn't want to argue and just paid the total amount.
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Most helpful. Original review: May 1, I came to Jiffy Lube and the guy said, "You have to go synthetic or it negates the warranty". April 25, When I had my oil change done, the technician cross-threaded my drain plug and caused the oil to leak out of my car, which has led to catastrophic engine damage.
April 13, I went in for an oil change. Larry of Clearwater, FL. April 4, I am a long time customer of Jiffy Lube as my records will show. How do I know I can trust these reviews about Jiffy Lube? Find: Location:. Mobile Detailing in Algonquin more than 18 million people have chosen Mechanic Advisor.
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Algonquin Auto Wash & Detail
Rating Trends Rating Trends. Close Your trust is our top concern, so companies can't alter or remove reviews. Jul 24, Doesn't Recommend. Cons no drug testing required to work at many locations, so basically you get to work with a bunch of slackers. Advice to Management pay your hard working employees more, whether they sell or not.
Flag as Inappropriate Flag as Inappropriate. Jul 19, Pros No background checks I worked with pedo's, convicts, sexist, racist, and rude employees and management however most of them were plesant to come to work with. Show More.
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Advice to Management Instead of changing prices, and using coupons all the time, keep services the same prices or bundled all year. Helpful 3. Join the Jiffy Lube team. See Our Latest Jobs. Jul 17, Pros The work was straight forward yet educational. I learned a lot while working here. Cons The management pushed every employee to their limit. Advice to Management Positive motivation can be much more effective than negative motivation.