Typical for a waterpark. We were there for about five hours, overall at the end of the day the girls had fun they Enjoyed the lazy river, slides, wave pool, etc. Not sure of the schedule for bathroom cleanup, but maybe that needs to be revisited by management. Bathroom wasn't too pleasant and we went in there twice. Overall the kids had fun.
Oh one last thing, the life guards were on point. Kudos to them. I saw them helping a few three I think kids in the wave pool that seem to be struggling. Great job guys. I'mg giving it average because I've been going for several years with my girls, even hosting a birthday party one year. Here are my best recommendations if you are planning on going: 1. Don't spend your money on a birthday party here.
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It's mad expensive, and we felt rushed. It's true that most kid oriented places have birthday parties, and they too aren't cheap. At SS, they mix it up and have the kids spend a period of time in the water park and then, over the loudspeaker, call the party kids into their designated room. Problem is, you can barely hear, let alone understand, the announcements over the PA because of the noise inside and echo of the sound.
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When we did finally get everyone into the party room, our time was limited and the 2 attendants were rushing things along to make room for the next party because on weekends, this place is nothing but a party factory. OF course, you cannot bring any food at all except a birthday cake. They provide the pizza, drinks and any add on items you wish to buy for a premium, of course. On the plus side, they give the birthday kid passes to return one time.
The price is per person, of course, and not family. You get a card with your picture on it kids get one too. So don't think you can buy 3 passes for a family of 4 and then send alternating parents each time.
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Buying a ticket online is the cheapest method for entry. Classic bait and switch. And don't tell me it's some "processing fee" you have to pay. If that were the case, then why aren't I paying that with ever credit card transaction in your park?
You are absolutely not required to show ID to make a purchase, and they are not allowed to refuse you a purchase for not showing it. When I was asked for mine, I had left it in my bag at our outside chair and only carried the card to make the purchase. The girl said "that's our policy" and I politely told her that it's a violation of your agreement with Visa and you can neither require me to show it, nor can you refuse me a purchase because I don't have ID.
She got a supervisor and he let me go but said "please make sure you have your ID next time". I politely told him to have the manager review the Visa Merchant Agreement because it's completely against the agreement. Who carries around their ID in an indoor water park anyway?? The indoor park - as has been pointed out many times, on weekends and holidays, the place gets packed. The lazy river is anything but lazy. It's an all out free for all.
The lifeguards are stationed all around it and try to keep things orderly, blowing whistles for things like getting out of your inter tube, splashing each other, etc. But it's just simply too crowded and jammed up at times. The lines for the slides can be long, depending on which one you want. Only when you get to the very top do you see the 3 distinct lines. Especially the Nile Mile, which rarely has a line and doesn't require an inner tube. The basketball pool is overcrowded and too many kids splashing around and bumping into other kids. Even with the retracted roof open on the day I went, the chlorine content was high because after not too long just walking around, my eyes began to sting a lot from the chlorine in the air.
The wave pool is fun, but also can be crowded at times. They have numerous lifeguards along the edges keeping kids from doing things like piggybacks, splashing each other, etc. The waves run for about 10 minutes, on 10 minute intervals.
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You can enjoy them up towards the front where they are created, or try riding them as they make their way to the shoreline. The bathrooms can get to be pretty messy and I think that more frequent visits should be done by the staff to keep them clean. Nobody likes walking on a floor with wet toilet paper, trash, etc. If you know you have large crowds, then you should step up your bathroom patrols to make the visit pleasant. I drew the line there and opted not to use one. Leave your valuables in the car locked up and only bring the essentials.
My girls seem to enjoy it for the most part when we go, but because of all the "other" stuff that just annoys me more with each visit, I am only giving it an average rating.
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I think they could manage crowds better. Yes, that means turning away people but it also means creating a more enjoyable experience for the people who did purchase tickets online or in person. Get Deal. Click the super Sahara Sam's Oasis deal and don't need to check your wallet for the products at your cart any more. Terms and conditions apply. Discounts will apply automatically on the landing page of Sahara Sam's Oasis. Enjoy the offer! Once registered, Group Sales Team will supply you with a code for individual access to discount print at home day tickets to the water park!
Shop at saharasams. Note: Unlike the other packages, this does not include a private party room or dedicated party host. This package is available to book starting June 13th on Monday through Friday on days of operation from 1 pm until 7 pm, weekends are excluded. Free admission to the summer Kickoff party.
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