Forever 21 disclaims any proprietary interest in trademarks, service marks and trade names other than its own. No use of these marks may be made without the prior written authorisation of Forever 21, except as necessary to accurately identify the products or services of Forever Forever 21 Terms and Conditions Effective February 24, This Returns and Exchanges Policy applies to all purchases made through the website Forever All Forever 21 purchases may only be returned to stores within the original country of purchase.
Please contact your local store for any store-specific return policy information. Online purchases made through the Site are valid for exchange, credit, or refund within 30 days from the ship date. Your return form and invoice provide a postmark date that specifies the last day you have to return your merchandise by mail or to one of our stores. Items must be returned unwashed, unworn, undamaged, and with all tags attached. Jewelry must be in its original packaging. All returned items must be accompanied by the return form and customs documents if applicable.
Cosmetics may be returned if gently used, with the original packaging, and with the original receipt. All other returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Your package includes an order invoice, return form, customs documents if applicable , and a pre-printed merchandise return label. Refunds will be issued in the original form of payment. Please allow weeks from the return ship date for your account to be credited, and billing cycles for the credit to appear on your statement.
If you made your purchase using a gift card, e-gift card, or store credit, refunds will be issued to the original card that was used. The refund amount will include only the amount paid by you after any discount or reward was applied to the returned item s and it will not include any shipping charge paid by you unless you are returning a damaged, defective, or the wrong item was sent to you. You must provide your order invoice and the form of payment used to make the purchase when returning merchandise to a store.
Refunds for online purchases returned in store will be issued in the original form of payment, except for online purchases made using PayPal. At this time, all store returns of online purchases using PayPal are valid for exchange or store credit only. Please allow billing cycles for the credit to appear on your statement. Should you receive damaged, defective, or the wrong item s , please return the merchandise to our Online Returns address above within 30 days from the ship date.
The refund amount will include the amount paid by you after any discount or reward was applied to the returned item s plus any original shipping charge paid by you and the return shipping costs ONLY if a copy of the shipping receipt is attached to the return form.
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We recommend using a carrier service that provides tracking. Please note: only standard carrier services will be refunded. To ensure proper processing, please select the appropriate Return Reason Code listed on your return form. In addition, please specify the damage, defect, or wrong item s on the return form. If you would like a replacement of the item s , please write Exchange on the return form in the notes section.
We will gladly send out a replacement of the original item s purchased, at no cost, as long as the merchandise is available. If the merchandise is not available for an exchange, you will receive a refund to the original form of payment used to make your online purchase. Refunds will be issued in the original form of payment, except for online purchases made using PayPal.
The refund amount will include the amount paid by you after any discount or reward was applied to the returned item s plus any original shipping charge paid by you. Refunds can only be made to the exact gift card, e-gift Certificate or store-credit used for the original purchase. As an alternative, you may bring your claim in your local "small claims" court, if permitted by that small claims court's rules and as long as such matter is only pending in that court.
You may bring claims only on your own behalf. Neither you nor Forever 21 will participate in a class action or class-wide arbitration for any claims covered by this agreement. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person's account, if Forever 21 is a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act. In the event the American Arbitration Association is unwilling or unable to set a hearing date within one hundred and sixty days of filing the case, then either Forever 21 or you can elect to have the arbitration administered instead by the Judicial Arbitration and Mediation Services.
To opt out, you must notify Forever 21 in writing within 30 days of the date that you first became subject to this arbitration provision. You must use this address to opt out:. You must include your name and residence address, the email address you use for your Forever 21 account if any , and a clear statement that you want to opt out of this arbitration agreement.
If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration section will be null and void. This arbitration agreement will survive the termination of your relationship with Forever For any action at law or in equity relating to the arbitration provision of this Returns and Exchanges Policy, the Excluded Disputes or if you opt out of the agreement to arbitrate, you agree to resolve any dispute you have with Forever 21 exclusively in a state or federal court located in Los Angeles, California, and to submit to the personal jurisdiction of the courts located in Los Angeles County for the purpose of litigating all such disputes.
If any provision of these Returns and Exchanges Policy is held to be unlawful, void, or for any reason unenforceable during arbitration or by a court of competent jurisdiction, then that provision will be deemed severable from this Returns and Exchanges Policy and will not affect the validity and enforceability of any remaining provisions.
Forever 21's failure to insist upon or enforce strict performance of any provision of this Returns and Exchanges Policy will not be construed as a waiver of any provision or right. No waiver of any of this Returns and Exchanges Policy will be deemed a further or continuing waiver of such term or condition or any other term or condition.
For further assistance, contact us at for U. You can also contact us through our customer service portal. Maximum items allowed. Maximum 40 items allowed. Track Order. Gift Cards. Find Store. Blogger Faves. Best Sellers. Special Prices. Back to School. Multibuy Offers. Premium Collection. Statement Jewellery. The Summer Sandal Edit.
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Our opt-out policy. We generally collect one or more of the following types of Personal Information when you contact us with a question or comment or request information from us about our products and services: Name E-mail address Phone Number Purchase Order Information Provided When You Shop at Our Stores. Cookies allow a website to recognize a particular device or browser. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on.
The code is temporarily downloaded onto your computer or device from our web server or a third-party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter. Third parties with whom we partner to provide certain features on our Sites or to display advertising based upon your web browsing activity use local shared objects. Various browsers may offer their own management tools for removing local shared objects.
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We may also use your Personal Information to improve and personalize your experience with us, and, with your consent where necessary, send you information about us and keep you informed of our other products and services that may be of interest to you. We use passively collected information to monitor and maintain the performance of our Sites, analyze trends, usage and activities in connection with our services, validate users and ensure their technological compatibility with users, and optimise our marketing efforts.
Aggregate data. We may use your Personal Information to create aggregate data which does not include any Personal Information and which cannot be used to identify you. Data Retention. Your Personal Information will be stored in the United States and will also be subject to laws applicable in that country. If you have any questions about security on our Sites, you can contact us at privacy forever We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Accessing your Personal Data. You may request free of charge and at any time information on the data we have stored with regard to your person. Correcting your Personal Data. If you have requested your personal data and have found the personal data to be inaccurate or incomplete, you may request to have the data corrected or completed by proving updated or corrected information to DPO forever Erasing your Personal Data. You have the right to be forgotten.
You may have your personal data entirely erased from the Forever 21 database, making the data no longer available for us to use see above when there is no compelling purpose for us to keep your personal data. Moving your Personal Data. You have the right to obtain and reuse your personal data for your own purpose and may request the information for the purposes of moving it to another service of your choice.
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You'll receive the latest sales, offers and Forever 21 discount code to keep you on-trend. The best part about signing up? How to redeem your Forever 21 promo code Select the Forever 21 voucher code or special offer you would like to use, and you will be directed automatically to the Forever 21 website.
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Paste or type in your Forever 21 code and click Apply to see your final total! Rate Forever 21 Average rating: 4. Why we love Forever 21 UK and you will too! Sales If you're looking to grab a bargain at Forever 21, you should keep an eye out for one of their sales! During a Forever 21 sale, you can shop a wide range of items at discounted prices. You will find all the latest deals right here on this page - saving has never been this easy!
Multi-Buy Less is more, or in this case, buy more, pay less! Shop the multi-buys from Forever 21 UK and collect on some massive savings. Online Exclusives Be sure to keep an eye out for online exclusives! Forever 21 UK constantly adds new items exclusively online, including gorgeous dresses, strapping blouses and festival outfits. There's no better place to apply our Forever 21 discount codes than on your exclusive order! Shop the Outlet. Want to shop for cheap and heavily discounted items at Forever 21? Then better check out their Outlet page.
You'll be amazed at what you can score even if you don't spend a lot of money on your next shopping spree at Forever 21! Delivery Options. You ordered the perfect outfit to steal all the stares, and this is how you get it home. Easy Returns. Lost a few pounds or simply changed your mind? Forever 21 offers easy returns and in some cases, free returns as well! Shop Gift Cards. Forever 21 makes the process of gift giving easy and effortless! Shop their gift cards and give the freedom of choice for your loved one's birthday. Submit a discount code Have a code that is not listed?
Apply every Forever 21 discount code in one click. Forever 21 returns must be made within 30 days of when the item shipped. Items must be unworn and include all tags and shipping documents. If you are returning an item by mail, note that you will not be refunded for the cost of shipping. If you return an item in a store, you must bring the credit card used to make the purchase. Note that if you paid for an item with PayPal, you will only be issued store credit. Whether you're looking for women's shoes or accessories, you'll get great deals on these pages. Forever 21 frequently offers a free gift on special occasions like Valentine's Day.
During these events, if you spend a certain amount on women's clothing or other products, you'll be eligible to receive a gift. This deal usually requires a Forever 21 coupons code and is only eligible for packages sent to the continental U.
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Sign up for the newsletter and get the latest updates on styles, deals and new discount codes. Use the coupons to get a discount on your new women's activewear or other apparel. Get the phone app and grab a bargain on women's or men's accessories or clothing. You'll get news on all the latest discounts and you can receive your next Forever 21 discount code on your phone today.
Someone is available from 5am to 6pm Monday through Friday, 7am to 5pm on Saturdays and 8am to 5pm on Sundays. All times are PST. How was your experience? Be the first to let us know and submit a review. Slickdeals Coupons Forever Be notified instantly for Forever 21 deals Add Deal Alert. Add your rating. Look below the Order Summary section on the right side of the screen. Browse through their Style Deals for the latest trends at super low prices.
Consider a Forever 21 credit card. If your closet is full of Forever 21 shoes and apparel, their credit card may work for you. Be on the lookout for Forever 21 free shipping codes, which are rare, but do come along every once in awhile. What Is the Forever 21 Return Policy?